KRNCUTS.COM SHIPPING POLICY
Last Updated: March 15, 2025
1. INTRODUCTION
This Shipping Policy outlines the terms and procedures for the delivery of products purchased from krncuts.com. We are committed to providing reliable, timely shipping services to ensure your purchases reach you in excellent condition. By placing an order on our website, you agree to the terms outlined in this policy.
2. PROCESSING TIMEFRAMES
2.1 Order Processing
- Standard orders are typically processed within 1-2 business days after payment confirmation
- During high-volume periods (holidays, special promotions), processing may require an additional 1-2 business days
- You will receive a confirmation email once your order has been processed
- You will receive a shipping confirmation email with tracking information once your order ships
2.2 Business Days
- Business days are Monday through Friday, excluding national holidays
- Orders placed after 1:00 PM IST will begin processing the following business day
- Orders placed on weekends or holidays will begin processing on the next business day
3. SHIPPING OPTIONS AND DELIVERY TIMEFRAMES
3.1 Domestic Shipping (India)
We offer the following shipping options for deliveries within India:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | ₹249 or FREE on orders over ₹2,000 |
| Expedited Shipping | 3-4 business days | ₹399 |
| Express Shipping | 1-2 business days | ₹799 |
3.2 International Shipping
We ship to select international destinations with the following options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard International | 10-15 business days | Starting at ₹1,199 |
| Express International | 5-7 business days | Starting at ₹2,499 |
International shipping costs vary based on destination, weight, and package dimensions.
3.3 Delivery Estimates
- Delivery timeframes are estimates and not guarantees
- Actual delivery times may vary based on carrier service, weather conditions, customs procedures, and other factors beyond our control
- Delivery to remote areas may require additional time
4. SHIPPING CARRIERS
We partner with the following carriers to deliver your orders:
- India Post
- Delhivery
- BlueDart
- DTDC
- FedEx
- DHL (for international shipments)
We reserve the right to select the most appropriate carrier for your shipment based on destination, package size, and shipping method selected.
5. ORDER TRACKING
5.1 Tracking Information
- Tracking information will be provided via email once your order ships
- You can also track your order by logging into your account on krncuts.com
- Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation
5.2 Tracking Assistance
If you need help tracking your package:
- Check your shipping confirmation email for tracking links
- Contact us at support@krncuts.com with your order number
- Allow 24-48 hours for tracking updates after initial shipment
6. SHIPPING RESTRICTIONS
6.1 Address Restrictions
We cannot ship to:
- P.O. boxes for expedited or express shipments
- Certain remote locations may have limited shipping options
- Certain international locations due to import/export restrictions
6.2 International Shipping Restrictions
- Not all products are available for international shipping due to various regulations
- Product availability for international shipping will be indicated on product pages
- International customers are responsible for all customs duties, taxes, and import fees
7. SHIPPING COSTS
7.1 Domestic Shipping Costs
- Shipping costs are calculated based on order value, weight, dimensions, and selected shipping method
- Free standard shipping is available on domestic orders over ₹2,000 (before taxes and after discounts)
7.2 International Shipping Costs
- International shipping costs are calculated based on destination country, weight, dimensions, and shipping method
- Exact shipping costs will be calculated at checkout
7.3 Additional Fees
The following additional fees may apply:
- Remote area delivery surcharges (₹100-₹300)
- Address correction fees (₹150)
- Oversized or overweight package fees (starting at ₹200)
- Special handling fees for fragile items (starting at ₹100)
8. FREE SHIPPING PROMOTIONS
8.1 Qualification Requirements
- Free standard shipping is automatically applied to qualifying domestic orders over ₹2,000
- The order total must exceed ₹2,000 after discounts and before taxes
- Only applies to standard shipping within India
- May not be combined with other shipping promotions unless explicitly stated
8.2 Exclusions
Free shipping promotions do not apply to:
- International shipments
- Expedited or express shipping options
- Oversized or special handling items (as indicated on product pages)
9. PACKAGE DELIVERY
9.1 Delivery Confirmation
- Our carriers typically do not require signatures for standard deliveries unless requested
- Express shipments or orders over ₹10,000 may require an adult signature
9.2 Undeliverable Packages
- If a package is undeliverable due to an incorrect address, it will be returned to our facility
- You will be responsible for any reshipping costs if the address error was not our fault
- We will contact you to verify shipping information before reshipping
10. LOST OR DAMAGED PACKAGES
10.1 Lost Packages
- A package is considered lost if it has not been delivered within 7 days past the estimated delivery date
- Contact us at support@krncuts.com if you believe your package is lost
- We will file a claim with the carrier and provide a replacement or refund
10.2 Damaged Packages
If you receive a damaged package:
- Take photos of the damaged packaging and products
- Contact us at support@krncuts.com within 48 hours of delivery
- Include your order number and photos of the damage
- We will arrange for replacement, return, or refund
11. SHIPPING TO MULTIPLE ADDRESSES
- We currently do not support shipping to multiple addresses in a single order
- For gifts or multiple shipping locations, please place separate orders
12. ADDRESS CHANGES
- Address changes can only be accommodated if requested before your order ships
- To request an address change, contact support@krncuts.com immediately with your order number and new shipping address
- Once an order has shipped, we cannot redirect the package to a new address
13. CHANGES TO THIS POLICY
We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the revised policy.
14. CONTACT INFORMATION
If you have any questions about our Shipping Policy, please contact us:
Email: support@krncuts.com Phone: [+919959565888] Hours: [Business Hours] IST
krncuts.com Customer Service [Address] [H285+6J Amalapuram, Andhra Pradesh-533201, India]
