We only share your information with third parties as necessary to process your orders and provide our services. We never sell your personal information. See our Privacy Policy for complete details.
We use industry-standard security measures to protect your personal information. For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.
Yes, we offer a loyalty program called Krncuts Rewards. Members earn points on purchases that can be redeemed for discounts on future orders. You can join the program for free through your account settings.
Subscribe to our newsletter, follow us on social media, or check our website regularly for information about current promotions and upcoming sales.
Generally, only one coupon code can be applied per order. Some promotions cannot be combined with other offers.
Enter your coupon code in the designated field during checkout. Valid coupon codes will be automatically applied to your order.
We strive to provide accurate product measurements and specifications. However, minor variations may occur. Please refer to the detailed product descriptions and size charts where available.
Many products come with manufacturer warranties. Warranty information is listed on individual product pages where applicable.
If you receive a defective product, please contact support@krncuts.com within 48 hours of delivery with photos of the defect. We'll arrange for a replacement or refund.
Yes, all products sold on Krnfish.com are 100% authentic. We source our products directly from manufacturers or authorized distributors.
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product, etc.). For more information, please see our Return Policy.
Once we receive and inspect your return, refunds typically process within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.
To initiate a return, contact support@krncuts.com with your order number and the items you wish to return. We'll provide you with a Return Authorization Number and detailed instructions.
We accept returns within 30 days of delivery for most items. Products must be in their original condition with tags attached and original packaging. For complete details, please refer to our Return Policy.
Once your order ships, you'll receive a shipping confirmation email with tracking information. You can also find tracking details in your account under "Order History."
We ship to most locations across India. Some remote areas may have limited shipping options or longer delivery times. Your available shipping options will be displayed at checkout.
Domestic orders typically take 5-7 business days with standard shipping, 3-4 days with expedited shipping, and 1-2 days with express shipping. International orders may take 10-15 business days or more depending on the destination.
Shipping costs depend on your location, order value, and chosen shipping method. We offer free standard shipping on orders over ₹2,000 within India. For complete details, please refer to our Shipping Policy.
For credit/debit card and online payment methods, you will be charged at the time you place your order. For Cash on Delivery orders, payment is collected upon delivery.
Yes, our website uses industry-standard SSL encryption to protect your personal and payment information. We also comply with PCI DSS (Payment Card Industry Data Security Standard) requirements.
We accept the following payment methods:
Credit/debit cards (Visa, Mastercard, RuPay)
Net banking
UPI (Google Pay, PhonePe, Paytm)
Wallets (Amazon Pay, Paytm, Mobikwik)
EMI options with select banks
Cash on Delivery (for orders under ₹10,000)
Yes, we ship to select international destinations. International shipping rates and delivery times vary by location. Please see our Shipping Policy for more information
Log into your account and go to "Order History" to view all your orders and their current status. You can also track shipped orders using the tracking number provided in your shipping confirmation email.
You can request modifications or cancellations by contacting support@krnfish.com as soon as possible after placing your order. Please include your order number in your message. We can usually accommodate changes if the order hasn't entered the shipping process. See our Cancellation Policy for more details.
Browse our website, add items to your cart, proceed to checkout, enter your shipping and payment information, and confirm your order. You'll receive an order confirmation email once your purchase is complete.
Log into your account, navigate to "My Account," and select "Account Settings" to update your personal information, shipping addresses, and payment methods.
On the login page, click "Forgot Password" and enter the email address associated with your account. We'll send you a password reset link. For security reasons, this link will expire after 24 hours.
To create an account, click the "Account" icon in the top right corner of our website and select "Sign Up." You'll need to provide your email address and create a password. You can also sign up using your Google or Facebook account.
While you can browse our products without an account, creating an account is required to complete a purchase. Having an account also allows you to track orders, save favorites, and enjoy a more personalized shopping experience.
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM IST. We have limited support available on Saturdays from 10:00 AM to 2:00 PM IST.
You can reach our customer service team via:
Email: support@krncuts.com
Phone: [Phone Number]
Contact form on our website
Live chat (available during business hours)
Our headquarters and main warehouse are located in [City, State]. We ship products throughout India and to select international destinations.
Krncuts.com is an online e-commerce platform offering a wide range of products with a commitment to quality, customer satisfaction, and ethical business practices.
