Refund Policy
Your satisfaction is our priority
Our Commitment
At KRN Cuts, we stand behind the quality of our products. If you're not completely satisfied with your order, we're here to make it right.
Eligibility for Refund
You may be eligible for a refund in the following cases:
- Quality Issues: Products that don't meet our freshness standards
- Wrong Items: If you received items different from what you ordered
- Missing Items: If items are missing from your order
- Damaged Products: Products damaged during delivery
How to Request a Refund
- Contact us within 24 hours of delivery
- Provide your order number and describe the issue
- Share photos of the product (if applicable)
- Our team will review and respond within 24 hours
Refund Process
- Online Payments: Refunds will be credited to the original payment method within 5-7 business days
- Cash on Delivery: Refunds will be processed via bank transfer or store credit
- Store Credit: Can be used for future orders and never expires
Replacement Option
Instead of a refund, you can opt for a replacement. We'll deliver the replacement at the earliest available slot at no extra charge.
Non-Refundable Cases
- Claims made after 24 hours of delivery
- Products that have been used or cooked
- Issues arising from improper storage after delivery
- Change of mind after order confirmation
Contact Us
For refund requests or queries:
- Email: support@krncuts.com
- Phone: +91 98765 43210
- WhatsApp: +91 98765 43210